shreyabhanu01

Reviewed financial reports to determine accurate taxation and compliance requirements. Analyzed client data and prepared property tax Bills, ensuring correctness and timeliness. Provided research-backed tax guidance for specific business operations. Mentored junior staff in statement preparation, discrepancy resolution, and process optimization. Managed client invoicing for Canadian entities with accuracy and regulatory compliance. Collaborated with Canadian teams to resolve billing and engagement issues. Used Salesforce to manage engagement lifecycles and maintain project transparency. Led a team in billing coordination, training, and workload distribution. Ensured timely client deliverables by coordinating with internal and client-facing teams. Using macros and codes for bulk renaming creating folder. Understanding development of tools

Handled customer interactions regarding product and service queries with professionalism. Resolved customer complaints efficiently, leading to increased customer satisfaction. Shared updated information with clients and addressed feedback constructively. Consistently met and exceeded performance benchmarks